Returns & Exchanges
At Paisanos Butcher Shop, we take great pride in the quality of our premium meats and gourmet products. Due to the perishable nature of our inventory, returns are handled with the utmost care to ensure food safety and customer satisfaction.
Inspect Your Order
Please examine your delivery immediately upon arrival to ensure all items meet our quality standards and match your order manifest.
Contact Our Team
If you receive a damaged or incorrect item, notify us within 24 hours of delivery by calling our shop or emailing our support team with your order number.
Provide Documentation
To process a claim for perishable goods, please provide clear photographs of the product and packaging to help our butchers assess the issue.
Resolution Process
Once verified, we will issue a store credit, provide a replacement for your next delivery, or process a refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing